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The Associate of Applied Science in Computer Support Specialist is a two-year degree for students who intend to seek immediate employment upon graduation. The Computer Support Specialist installs, maintains, and repairs computer hardware, software, and networks, and provides support services to system users. Duties of a computer support specialist typically include the diagnosis of system hardware and software failures and the performance of actions necessary to correct such problems.
Prerequisites
The student will need to demonstrate proficiencies in reading, English, and mathematics based on the Mandatory Placement Policy, or by taking the recommended/ required classes. Some of the courses in this curriculum have specific prerequisites.
General Education (GE) Courses
In order to graduate with a college degree, all students are required to take certain general education courses. These include ENGL 101 English Composition I , COMM 213 Interpersonal Communication , CURR 100 First Year Seminar , and a 3 credit hour computer literacy proficiency course. Other general education electives may be required to meet degree requirements.
Program Core Courses
CSIS 100 Computer Concepts & Applications , CSIS 117 Intro to Web Design , CSIS 229 Advanced Web Page Design , ETEC 105 Introduction to Networking , ETEC 106 CISCO Networking II , ETEC 146 Comp TIA A+ Essentials , ETEC 147 Comp TIA A+ Practical Applications , CSIS 230 Visual Basic Programming or CSIS 240 C++ Programing or CSIS 237 Java Programming , ENGL 265 Technical Writing , and three credits in Marketing, Accounting, or Entrepreneurship.
Program Elective Courses
ETEC 275 Computer and Network Security , Computer Programming (CSIS 230 Visual Basic Programming , CSIS 240 C++ Programing , CSIS 237 Java Programming ), MGMK 101 Introduction to Business , MGMK 135 Human Relations And Supervision , ACCT 108 College Accounting , and ETEC 194 Introduction to Technology Systems .
Level I Certificate - Computer Support Specialist: Completion of 29 credit hours with 9-12 credit hours in Computer Support Specialist core courses (6 credits must be ETEC 146 Comp TIA A+ Essentials and ETEC 147 Comp TIA A+ Practical Applications ).
Level II Certificate - Computer Support Specialist: Completion of 44 credit hours with at least 18 credit hours in Computer Support Specialist core courses (Must include: ETEC 146 Comp TIA A+ Essentials and ETEC 147 Comp TIA A+ Practical Applications , ETEC 105 Introduction to Networking , ETEC 106 CISCO Networking II and ETEC 275 Computer and Network Security .)
Program Outcomes
- Install, maintain, and repair computer hardware.
- Install, maintain, and repair computer software and systems.
- Provide support services to system users.
- Communicate effectively using verbal, written, and electronic means.
- Demonstrate the fundamentals of computer programming.
- Design, install, troubleshoot, and maintain computer networks.
Course Sequence
The listing that follows is a recommended sequence of courses for full-time students. The student should consult with an advisor for information specific to their academic situation.
For More Information Contact:
Jon Seibert, 620-432-0335
jseibert@neosho.edu
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